Architecture
The Etrali Voice Platform (Etradeal) can be recorded with the NICE Recording Solutions. Etrali software version 33 or newer is required, plus a “SIM 709 card” (connected to the SIM 622 box) and a “SIM 622 box” (providing the serial connection). The Recording Solution is connected to the Etrali Voice Platform via one or more PCM30 connections. By using the CDR port of Etrali, additional call information is added to each recorded call.
Recording of Etrali Trading Solutions can be done for a max. 64 channels in a stand alone configuration, or for thousands of channels in a Server/Satellite configuration. In a stand-alone configuration, the CDR integration can be done in the same chassis.