Although call recording is still the most important core activity of BPS, we see further professionalization within the contact centers, which has created demand for, among other things, Quality Monitoring and WorkForce Management systems.
BPS now offers a wide range of world-leading suppliers. This enables us to quickly offer a suitable solution for every organization. Whether it concerns the inclusion of one device or an advanced solution for hundreds of workplaces, we always offer you a suitable solution. We are a small and very flexible organization with short communication lines. You always get a specialist directly on the line. Due to the composition of our organization, we can also switch quickly and offer a suitable solution in the short term.
The activities of BPS are not limited to just supplying products and/or solutions. We also perform the installation, implementation, programming, training, support and service (if required 24/7).
BPS is located in Bergeijk (just north of the Belgian border) and because of our unique location we are active throughout the Benelux. We often work together with local telecom partners who manage your telecom infrastructure. Thanks to this cooperation you do not have to worry about all technical aspects, our engineers deal directly with your telecom partner.