{"id":5492,"date":"2015-10-19T09:43:23","date_gmt":"2015-10-19T07:43:23","guid":{"rendered":"http:\/\/www.bps.nl\/bps-home-page\/?post_type=news&#038;p=5492"},"modified":"2015-10-19T14:53:40","modified_gmt":"2015-10-19T12:53:40","slug":"recite-3-0","status":"publish","type":"news","link":"https:\/\/bps.nl\/en\/news\/recite-3-0\/","title":{"rendered":"RECITE 3.0 aangekondigd"},"content":{"rendered":"<p>Anaheim, 6 oktober 2015<\/p>\n<p>Numonix kondigt vandaag versie 3.0 aan van haar RECITE &#8220;all-in-one&#8221; interaction recording en quality management oplossing. RECITE 3.0 is compatible met nagenoeg iedere, willekeurige on-site en cloud gebaseerde PBX evenals met alle versies van\u00a0Microsoft Skype\u00ae for Business (voorheen Microsoft Lync\u00ae). Schaalbaar van 5 tot 500.000 gebruikers, RECITE 3.0 is volledig aan te passen aan de specifieke behoefte&#8217;s van grote ondernemingen evenals de behoefte&#8217;s van kleine en middelgrote ondernemingen.<\/p>\n<p>&#8220;RECITE 3.0 helpt ondernemingen hun succes te vergroten en te voldoen aan de regel- en wetgeving door het vastleggen van meerdere communicatievormen zoals spraak, video, beeldschermen en chat\/IM&#8221;, aldus Avi Margolin, CEO en CTO van Numonix. &#8220;De interactie opnames bieden een uniek inzicht in de medewerker-klant interacties en geven hiermee organisaties een gedegen beeld welke methode&#8217;s werkelijk helpen om verkopen en klantenservice te verbeteren.&#8221;<\/p>\n<p><strong>Verkrijg waardevolle inzichten in spraak, video, beeldscherm en chat\/IM interacties.<\/strong><\/p>\n<p>RECITE 3.0 geeft gebruikers waardevolle inzichten in alle vormen van communicatie. Oordelen zijn o.a.:<\/p>\n<ul>\n<li>Bewaar opnames van alle interacties; spraak, video, beeldscherm en chat\/IM\n<ul>\n<li>Gespreksopname voor inzicht in medewerker-klant interacties<\/li>\n<li>Video opname voor video gebaseerde interacties di het &#8220;grote beeld&#8221; compleet maken<\/li>\n<li>Beeldscherm opname van de desktop van de agent welke gesynchroniseerd wordt met de gespreksopname zodat een compleet beeld ontstaat van de klant interactie<\/li>\n<li>chat\/IM opname voor een verder inzicht in de klant interacties<\/li>\n<\/ul>\n<\/li>\n<li>Eenvoudige toegang tot de opname&#8217;s voor evaluatie, compliance, geschillen oplossing en training<\/li>\n<li>Gebruik de Quality Management suite voor kwaliteit doeleinden en management om de medewerker prestaties te evalueren, naleven van de interne procedures en het maximaliseren van de productiviteit van de medewerkers.<\/li>\n<\/ul>\n<p>Uiteraard brengt RECITE 3.0 vele nieuwe functionaliteit met zich mee. In onderstaand persbericht vindt u uitgebreidere\u00a0informatie over de nieuwe release van RECITE.<\/p>\n<p><a href=\"http:\/\/www.bps.nl\/wp-content\/uploads\/2015\/10\/icon_pdf.png\"><img decoding=\"async\" class=\"alignleft size-full wp-image-5347\" src=\"http:\/\/www.bps.nl\/wp-content\/uploads\/2015\/10\/icon_pdf.png\" alt=\"PDF download\" width=\"20\" height=\"20\" \/><\/a><\/p>\n<p><a href=\"http:\/\/www.bps.nl\/wp-content\/uploads\/2015\/10\/Numonix-RECITE-3-0-Launch-Press-Release.pdf\">Hier kunt u het volledige (engelstalige) persbericht downloaden.<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Anaheim, 6 oktober 2015 Numonix kondigt vandaag versie 3.0 aan van haar RECITE &#8220;all-in-one&#8221; interaction recording en quality management oplossing. RECITE 3.0 is compatible met nagenoeg iedere, willekeurige on-site en cloud gebaseerde PBX evenals met alle versies van\u00a0Microsoft Skype\u00ae for Business (voorheen Microsoft Lync\u00ae). Schaalbaar van 5 tot 500.000 gebruikers, RECITE 3.0 is volledig aan  [&#8230;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","tags":[50,48,49],"news-category":[51],"class_list":["post-5492","news","type-news","status-publish","hentry","tag-compliance-recording","tag-lyc","tag-skype-for-business","news-category-productnieuws"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>RECITE 3.0 aangekondigd - BPS International BV<\/title>\n<meta name=\"description\" content=\"Numonix kondigt vandaag versie 3.0 aan van haar RECITE &quot;all-in-one&quot; interaction recording en quality management oplossing.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/bps.nl\/en\/news\/recite-3-0\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"RECITE 3.0 aangekondigd - BPS International BV\" \/>\n<meta property=\"og:description\" content=\"Numonix kondigt vandaag versie 3.0 aan van haar RECITE &quot;all-in-one&quot; 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